Safaricom Customer Care Number | Service Contacts, Help & Support No

Safaricom Customer Care Number | Service Contacts, Help & Support No

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Safaricom Customer Care Number

Safaricom Customer Care NumberSafaricom Ltd. is the leading mobile network operator in Kenya. If you are interested in knowing Safaricom Customer Care Number then read this page. Here along with the customer care number you will get the Service Contacts, Help & Support No and shop contacts too. Safaricom Ltd was formed in 1997 as a fully owned subsidiary of Telkom Kenya. The company offers GSM related products that range with different frequency spectrum such as 900 MHz, 1800 MHz and 2100 MHz.

It also provides the services of 3G Internet technology with high speed Internet connection. To know more about these services you can contact to Safaricom helpline number as they are available at your service. The services was introduced by the company to provide customers with facilities such as email messaging, on-line chatting, text input, etc. through Mobile phones.

Safaricom Customer Care Number

                                                               Safaricom Kenya Contact Address

AddressContactWebsite
Safaricom Limited, P.O.Box 66827, 00800 Nairobi, Kenya+254 20 427 3272www.safaricom.co.ke

You may like to Read: How to Talk To a Customer Care Executive

Safaricom Customer Care Contacts

Postpaid/Advantage (Call 200)
NamePostpaid/Advantage (Call 200)
E-Mailadvantage@safaricom.co.ke
Phone+254722002200 (Chargeable)

Prepaid Call(100)

E-Mailcustomercare@safaricom.co.ke
Phone+254722002100 (chargeable)

Safaricom Facebook Contact

E-Mailwww.facebook.com/Safaricomltd
Safaricom Limited
NameSafaricom Limited
AddressP.O.Box 46350-00100 Nairobi
Phone+254204273272

Safaricom Twitter

E-Mail@Safaricom_Care and @SafaricomLTD

Safaricom Business Support

NameSafaricom Business Support
E-Mailbusiness.support@safaricom.co.ke
Phone+254722002222

Safaricom Communications and PR Team Contact

AddressContactE-MailWebsite
Safaricom Limited

P.O Box 66827, 00800 Nairobi

+254 722 003272prcomms@safaricom.co.ke (This is for media queries ONLY)www.safaricom.co.ke

Safaricom Queries

General Querieshr@safaricom.co.ke
Data Queriesmobileoffice@safaricom.co.ke

Read Also: Procedure to Write a Complaint Email to Customer Service

Safaricom Shops

NameAddressE-MailTimings

Coast

Safaricom Shop DianiCentre Point Mall, Junction of Ukunda Road and Beach road,Diani P.O Box 90675-00800, MombasaDianishop@safaricom.co.keWeekdays& Saturday: 9:00 am – 7:00 pm Sundays & Public Holidays: 10:00 a.m – 4:00 p.m
Safaricom Shop DigoDigo road, Opposite GPO P.O Box 90675-00800, MombasaDigoRoadShop@safaricom.co.keWeekdays: 8:00 am – 6:00 pm Saturday: 8:00 am – 4:00 pm Sundays: 8:00 am – 4:00 pm Public Holidays: Closed
Safaricom Shop NyaliNyali City Mall,(Former Nakumatt nyali) Ground Floor,Opposite OpticaRetailshop-Nyali@safaricom.co.keMonday to Friday: 8:30am – 8:00pm,Saturday: 9:00am ¿ 6:00p.mSunday & Public Holidays: 10:00- 4:00 pm
Safaricom Shop MalindiTSS Building, Kenyatta Road, MalindiMalindishop@safaricom.co.keWeekdays:8:00am-6:00pm ,Saturday: 9:00am-4:00pm ,Sundays and Public holidays: Closed
Safaricom Shop Moi International Airport(Mombasa) Moi International Airport,Terminal 1, Ground Floor,Mombasa P.O Box 90675-00800, Mombasamiashop@safaricom.co.ke7 Days a week (Including Public Holidays): 6:00 am – 8.30 pm
Safaricom Shop Rex HouseRex House (Moi Avenue-Ground Floor), Mombasa P.O Box 90675-00800, Mombasarexhouseshop@safaricom.co.ke

 

Weekdays: Mon Fri 8:00 am – 5:30 pm Saturday: 8:30 am – 2:00 pmSundays & Public Holidays: Closed

Central and Eastern

Safaricom Shop GarissaFormer Caltex Petrol Station,Kimayu Road,Garissagarissashop@safaricom.co.keWeekdays:8:00am-5:30pm ,Saturday:9:00am-2:00pm ,Sundays and Public holidays: Closed
Safaricom Shop MachakosABC Imani Plaza,Ground floormachakosshop@safaricom.co.keWeekdays :8:00am-5:00pm,Saturday:9:00am-1:00pm ,Sundays and Public holidays: Closed
Safaricom Shop NyeriKanga’ru Building,Kimathi Way, Nyeri Townnyerishop@safaricom.co.keWeekdays: 8:00 am – 5:30 pm, Saturday: 9:00 am – 2:00 pm
Safaricom Shop MeruNtima Garment Building (Opposite National Oil Petrol Station) Njuri Ncheke StreetRetailShop-meru@safaricom.co.ke

 

Weekdays: 8:00 am – 6:00 pm, Saturday: 8:00 am – 1:00 pm

 

Safaricom Shop EmbuKenyatta Highway,next to Equity Bank,Embuembushop@safaricom.co.keWeekdays:8:00am-5:30 pm, Saturday:9:00am-2:00pm, Sundays and Public holidays: Closed
Safaricom Shop NanyukiNanyuki Mall, Nanyuki HighwayNanyukiShop@safaricom.co.keWeekdays: 8:30 am – 7:00 pm, Saturday: 9:00 am – 5:00 pm Sundays & Public Holidays: 10:00 am – 4:00 pm
Safaricom Shop MauaMikinuri Road(Main Street) Next to KCB-Maua,MauaMauashop@safaricom.co.keWeekdays:8:00am-5:30 pm ,Saturday:9:00am-1:00pm Sundays and Public holidays: Closed
Safaricom Shop KituiMull Mall,Town Centre,KituiKituishop@safaricom.co.keWeekdays: 8:00 am- 5:00 p.m., Saturday: 9:00 a.m.- 1:00 p.m
Safaricom Shop ThikaHaria House, Kwame Nkurumah RoadThikashop@safaricom.co.ke

 

Weekdays: Mon Fri 8:00 am – 6:00 pm, Saturday: 9:00 am – 4:00 pm

Rift Valley

Safaricom Shop NarokNext to Co-operative Bank Building, Nairobi-Narok Highway,NarokNarokshop@safaricom.co.keWeekdays:8:30am-5:30 pm ,Saturday:9:00am-1:00pm
Safaricom Shop EldoretMetro Towers, Oginga Odinga StreetEldoretshop@safaricom.co.keWeekdays: Mon Fri 8:00 am – 6:00 pm Saturday: 9:00 am – 3:00 pm
Safaricom Shop KitaleFormer Raiya Supermarket, Kenyatta Street , Opposite Suam SupermarketsKitaleshop@safaricom.co.keMon Fri 8:30 am – 5:30 pm Saturday: 9:00 am – 3:00 pm
Safaricom Shop NakuruEreto Plaza, Mburu Gichua RoadNakurushop@safaricom.co.keWeekdays: 8:00 am – 5:30 pm Saturday: 9:00 am – 3:00 pm
Safaricom Shop NaivashaBiashara Plaza,Biashara Street, Ground Floor,NaivashaNaivashshop@safaricom.co.keWeekdays: 8:30 a.m- 5:30pm ,Saturday: 9:00 a.m- 3:00p.m
Western and Nyanza
Safaricom Shop KisiiHospital Road, opposite Falcon Petrol StationKisiishop@safaricom.co.keWeekdays: Mon Fri 8:00 am – 5:30 pm Saturday: 9:00 am – 2:00 pm
Safaricom Shop KakamegaConan Awori Street,Next to Equatorial Commercial Bank,KakamegaKakamegashop@safaricom.co.keWeekdays:8:00am-5:30pm ,Saturday: 9:00am-1:00pm
Safaricom Shop JubileeJubilee Building,Ground Floor Oginga Odinga Street,KisumuJubileeshop@safaricom.co.keWeekdays: Mon Fri 8:00 am – 5:30 pm Saturday: 9:00 am – 3:00 pm
Safaricom Shop Mega PlazaMega Plaza Building,Ground Floor Oginga Odinga Streetmegaplazashop@safaricom.co.keWeekdays: Mon Fri 8:00 am – 6:00 pm, Saturday: 9:00 am – 3:00 pm
Safaricom Shop BungomaMoghe Plaza, Moi AvenueBungomashop@safaricom.co.keWeekdays: Mon Fri 8:00 am – 5:30 pm Saturday: 9:00 am – 2:00 pm

Nairobi

Safaricom Shop JKIAJomo Kenyatta International Airport Lounges(Gate 11)JKIAShop@safaricom.co.keDays a week (Including Public Holidays): 6:00 am – 12:00 am
Safaricom Shop EastleighNomad Palace Hotel,Ground Floor, General Waruinge Street Opposite Eastleigh High School, Eastleigheastleighshop@safaricom.co.keWeekdays:8:00am-5:30pm,Saturday: 9:00am-4:00pm
Safaricom Shop Moi AvenueShankardass House,Ground floor,Moi Avenue,Nairobimoiavenueshop@safaricom.co.keWeekdays: 7:30 am – 5:30 pm ,Saturday: 9:00am – 4:00 pm
Safaricom Shop SaritSarit Centre (Karuna Road -Ground Floor), Nairobisaritshop@safaricom.co.keWeekdays: 8:00 am – 8:00 pm, Saturday: 9:00 am – 5:00 pm Sunday
Safaricom Shop I&MI&M Towers,(Kenyatta Avenue -Ground Floor), NairobiI&MShop@safaricom.co.keWeekdays: Mon Fri 7:30 am – 6:00 pm Saturday: 8:00 am – 4:00 pm Sundays
Safaricom Shop JunctionJunction Mall,Ground floor,Ngong Road, NairobiJunction@safaricom.co.keWeekdays- 9:00 am – 8:00 pm,Saturday: 9:00 – 6:00pm
Safaricom Shop KimathiBalfourBuilding,Ground Floor, Kimathi Street,NairobiKimathishop@safaricom.co.keWeekdays:7:30 am – 5:30pm ,Saturdays: 9:00am-4:00 pm
Safaricom Shop Village MarketVillage Market, Limuru Road, NairobiVillagemarketshop@safaricom.co.keWeekdays: 9:00 am – 6:00 pm, Saturday: 9:00a.m – 5:00 pm
Safaricom Shop WestgateWestgate Mall,1st floor,Mwanzi road, off Peponi roadwestgate@safaricom.co.keWeekdays- 8:30 am – 8:00 pm, Saturday: 9:00 – 6:00pm
Safaricom Shop Nakumatt MegaNakumatt Mega,Uhuru Highway,NairobiNakumattMegaShop@Safaricom.co.keWeekdays:8:30am-8:00pm ,Saturday:9:00am-7:00pm
Safaricom Shop BomasGalleria Mall,Langata/Magadi road Junction opposite Bomas Of KenyaRetailShopBomas@safaricom.co.keWeekdays:8:30am-8:00 pm,Saturday:9:00am-6:00pm
Safaricom Shop BuruburuKenya National Library Services Building, Mumias Road next to St.James ACK ChurchBuruburushop@safaricom.co.ke

 

Weekdays: 8:30am-7:00pm,Saturday: 8:30am-4:00pm

Check Out: Importance and Uses of RTI ACT

We have provided Safaricom Customer Care Number including Service Contacts and its shops contacts too. For any kind of query or complaint you can contact to the above given details.

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